Transcriptions

With an excellent knowledge of PACE Transcriptions, Jigsaw Legal offer a secure and reliable Transcription service in relation to police station interviews, civil and criminal law, local authority investigations and fraud, including benefit investigations.

 

Interviews are transcribed in verbatim, providing a full evidential accurate account of the interview.

 

Verbatim transcription: Everything recorded in the transcript is typed by our transcriber. This will include erms and ers, you knows, repetitions etc. swear words, slang, coughing, pauses, laughter etc. Words are typed as said i.e. gonna, wanna, yep and cos.

 

Solicitors may be able to re-claim as disbursements from the Community Legal  Service (formerly Legal Aid Board), the cost of many services offered by Jigsaw Development Services Limited.

 

Jigsaw Development Service Limited provides a personalised  service, from receiving the requested work to returning the completed work  again, all within agreed time scales and at agreed costs. Transcriptions can be personalised for each Legal Practice at no additional costs.

In many cases, time is of  the essence to the legal case. That’s why we endeavour to deliver the fastest turnaround time possible. We confirm turnaround times based on clients specific needs.

 

Our transcription services  will improve the productivity of your staff by freeing up their time.

 

Solicitors who use their own office staff, for example Audio typists and office juniors, to transcribe recordings  are unlikely to meet our high standards of accuracy and quality.

 

Moreover, if work is done by the firm of solicitors 'in house', the Community Legal Service are not usually willing to meet the costs; these are considered to be part of the general overheads of the legal practice taking on the case.

 

However, if the work is sent out to an independent agency such as Jigsaw Legal, the costs can normally be recovered, providing that prior authority is applied for.

 

In our experience and knowledge, an application for prior authority based upon our costs has yet to be turned down.

 

All transcripts are undertaken by native English speaking transcribers, all of whom are experienced secretaries have a legal or business background and are based in the UK

 

Clients are able to upload audio files and download the completed transcripts, all within seconds, this will in turn reduce costs by cutting out postage a courier expense and delays

 

Types of interview transcription services:

 

We can transcribe from most formats for example: DVDs, CD.s, VHSs or digital video, audio cassette, Memory Stick, covering the widest range of audio and video formats: mp3, wav, avi, flv, dss, wma, aiff, mov, vob etc.

 

If it is audible, we will type it for you.

 

Jigsaw Legal use advanced technology to adjust speed and pitch for better accuracy standards

 

We take the issue of client  confidentiality very seriously. All our staff are bound by an internal confidentiality agreement. We are also willing to enter into any external confidentiality agreements as our clients wish.

We dispose of confidential material securely.

Sensitive or confidential material can be collected and delivered by courier at an agreed cost

 

We sometimes utilise software that takes the sound from video or DVD recoding and converts the sound into standard sound format that can be transferred to a CD.

 

This can also enable our transcriber to type faster using a foot pedal contacted to the computer.

 

The transcriber will then proof read the video or DVD against the transcription.

Sample Section of a Transcript
see a Sample Section of a Transcript
Jigsaw Sample Section of a Transcript.do[...]
Microsoft Word document [15.2 KB]

 

docSAFE is the clever way to work, you can access your stored files from anywhere in the world via our IPhone mobile. IPad app.



The docSAFE app is free of charge and works in conjunction with Jigsaws docSAFE online

Even if you are on holiday, the golf course or train, you can access whatever you need and download it, work on it or forward it on – all safely and without any hassles at all. The age-old problem of not having a vital piece of information on your laptop, ipad or iphone is resolved, for good, through the docSAFE app

Click here to download

Download our Company Brochure
Listing our company information and details of our services including a sample transcript
jigsaw book.doc
Microsoft Word document [69.0 KB]

Do you have a question or  want to discuss this area?

Give us a call on 01724 279292 or use our contact form.

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Contact us

Address

Jigsaw Legal

40 Doncaster Road
Scunthorpe
North Lincolnshire
DN15 7RQ

 

Tel:  01724 279292


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News

07/04/2014


We relocated our office to Scunthorpe:

40 Doncaster Road

Scunthorpe

North Lincolnshire

DN15 7RQ

 

06/01/2014

Just been instructed for a Punjabi police interview
translation

 

January 2014

new opening times

 see here

 

See our January newsletter 2014

 

IPhone App

You now can access your stored files from anywhere in the world via our
IPhone mobile app.

 

 

Translation Service

During 2013 we are expanded our business to include a translation service.

 

We are developing a database of interpreters and translators located in the UK and internationally with varied experience in a range of languages.

 

 

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